1. The competitor is cheaper
A regional operations team is comparing Northstar Analytics with SignalFrame before a reporting rollout. In this fictional exercise, the buyer supplies annual subscription quotes of $24,000 and $18,000. Both quotes still need a scope review.
- Buyer's decision criterion
- Can managers produce the agreed weekly report, and what will each option cost to implement and operate?
- Recommended position
- Acknowledge the $6,000 subscription difference. Compare the same users, usage, implementation work, support, and reporting workflow before claiming that either option costs less overall.
Discovery questions
- Do both quotes cover the same users, usage limits, support, and contract period?
- Who will configure and maintain the weekly report in each option?
- Is subscription price the deciding factor, or is there an acceptable budget for a better workflow?
An objection response the rep can adapt
“Their subscription quote is lower. Before asking you to pay more, I would like to compare what each quote includes and test the reporting task your managers need. If the options meet the same requirements at a lower total cost, that matters.”
Proof plan and next owner
The rep gathers the two authorized proposals. The buyer defines one reporting task, and the solutions lead demonstrates Northstar against it. The buyer asks SignalFrame to demonstrate the same task. Record any additional fees and remaining assumptions before the proposal review.